Dealer Service Support Specialist North America
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Dealer Service Support Specialist North America

Trioliet BV is a leading international manufacturer of feeding equipment for cattle located in the Netherlands. We have created a new position in our organisation, Dealer Service Support Specialist to provide technical support to our growing dealer network. This position is located in the USA, preferably in the Madison, Wisconsin area, but this is not a requirement. Primary responsibility of this position is to work with our four Regional Sales Managers to provide technical support to our dealers.

Tasks:

  • - Dealer support for technical issues, by phone, e-mail and on-site.
  • - Warranty support between our dealers and Trioliet in the Netherlands.
  • - On-site dealer personnel technical training.
  • - On farm equipment demonstrations.
  • - Installation of stationary mixers, robotic feeding systems and other   products.
  • - Troubleshoot technical problems and work with dealer personnel to     complete repairs.

Skills and abilities we are looking for:

  • - Agricultural background is preferred but not required
  • - Strong technical knowledge and excellent technical skills in mechanical,     hydraulic and electronic (can bus controlled) systems.
  • - A minimum of 5 years work experience in a similar position
  • - Basic computer skills, experience with Microsoft Office and PLC’s.
  • - Strong communication skills with individuals and groups, both written   and oral.
  • - Customer service attitude
  • - Must be able to travel (about 50% of time) throughout US and Canada   at short notice.
  • - Valid drivers license is required
  • - Ability to pass a physical and drug test
  • - Self-motivated with the ability to work independently and prioritize   tasks.
  • - Quality minded get it done and done right work ethic!
  • - Ability to work in the United States and Canada

If you are a hands on technically minded person with an agricultural background, strong technical skills who wants to travel and work independently with new and innovative products on some of the leading farms in the United States and Canada.

Contact:

Mark Kroese
Sales Manager North America
Phone: 011 31 613-975-747
E-mail: m.kroese@trioliet.com